Refund Policy.
At GoForDesi.com, we are committed to providing you with high-quality services and ensuring your satisfaction. We understand that there may be situations where you might request a refund for a subscription or purchase. Our refund policy is designed to be fair and accommodating, with a focus on resolving issues to your satisfaction.
General Refund Policy:
We generally do not offer refunds for subscription fees charged on our platform. This policy is in place to maintain the quality and availability of our services to all users.
Exceptional Cases:
We understand that exceptional circumstances may arise. If you believe that you have a legitimate reason for requesting a refund, please reach out to our customer support team at info@gofordesi.com to explain your situation. Each case will be reviewed individually.
Refund Process:
To request a refund, please contact our customer support team at info@gofordesi.com and provide the necessary information, including your account details, the reason for the refund request, and any supporting documentation.
Refund requests will be evaluated on a case-by-case basis. We may require additional information to process your request.
If you subscribed using an External Service (e.g., Apple ID, Google Play), you must cancel through your External Service.
Refund Approval:
If your refund request is approved, we will process the refund using the same payment method used for the original purchase or subscription. Refunds may take up to 15 days to process.
Non-Eligibility for Refund:
Refund requests may not be approved in situations where a violation of our Terms of Service or Acceptable Use Policy is identified.
Contact Us:
If you have any questions or concerns regarding our refund policy or would like to initiate a refund request, please contact us at info@gofordesi.com. Our support team will be happy to assist you.
Policy Changes:
GoForDesi.com reserves the right to modify or amend this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.